Owner Onboarding Process
Welcome to Real Property Management Blue Sky. We want your experience to start smoothly and stay that way. This property management owner onboarding process covers every step from the day you sign your management agreement to the day your resident moves in and beyond.
Work through each phase in order and reach out to us at any point. Our main number is 813-625-9595 and accepts text messages. You can also email us at [email protected].
Phase 1: Contract
You have signed your management agreement. That agreement is available at any time in the documents section of your Owner Portal.
This is a good time to save our contact information. Our main line is 813-625-9595. You can call or text that number. Other numbers may appear on notifications, but 813-625-9595 is the best number for direct communication.
Action item: Save our contact card so our number is always easy to find. Download Contact Card
Phase 2: Owner Account Setup and Required Documents
Before we can market your property, we need a few things in place. None of these steps are complicated, but they are all required before your listing goes live.
2.1 Activate Your Owner Portal
You will receive an email with the subject line Invitation to Activate Your Online Portal. Follow the link in that email to create your login. Your portal is where you will view statements, track maintenance, review owner draws, and access all of your documents.
| Owners Portal Login |
2.2 Complete Property Forms
Once your portal is active, complete the following forms. Watch for signature request emails from [email protected].
- Property Information and Authorizations — This captures the details we need to manage and market your home correctly. The link is in the email with subject “Thank you for Trusting Real Property Management Blue Sky”
- Flood Disclosure Form — Be on the lookout for a email the subject line “Signature Request: RPM Blue Sky has requested you to sign Flood Disclosure.” Learn more about the flood disclosure requirement.
- Lead Disclosure Form — Required only if your home was built before 1978. Be on the lookout for an email with the subject line “Signature Request: RPM Blue Sky has requested you to sign Lead Disclosure.”
2.3 HOA Documents
If your property is part of a homeowners association, send your HOA documents to [email protected] or reply to your welcome email. Include any rules, regulations, and amenity access information.
2.4 Fund Your Contingency Reserve
Log in to your Owner Portal, click Contribution, and submit a payment of $504.98. This covers your $500 contingency reserve. The remaining $4.98 is a test transaction that we will return to you to confirm your payment method is working correctly.
This reserve covers unexpected repairs and keeps your property in good standing between owner draws.
Watch the How-To Video: Funding Your Contingency Reserve
Phase 3: Getting Rent Ready
Your home needs to be in show condition before we list it. Tenants expect move-in ready as many are looking to move-in within a few weeks. Our experience has proven that homes that are not move-in ready stay on the market longer and sometimes really struggle to get rented.
Review the Rent Ready Guide before we conduct our pre-listing inspection. The guide details exactly what we check and what you should address in advance.
We require professional whole-home cleaning and professional carpet cleaning for all properties before listing. If your tile floors have not been deep cleaned in the past two to three years, we strongly recommend having that done as well. A clean home leases faster and sets the right tone with your first resident. Pricing for recommended vendors can be found in the Owners Handbook.
Other common inspection items include fresh interior paint where needed, no deferred maintenance, working appliances, and basic curb appeal. The Rent Ready Guide covers all of it in detail.
3.1 Property Access
If we do not already have access to your home, we need to coordinate key pickup or access details before listing. Leave the following inside the property in a kitchen drawer:
- All door keys, including any spares
- Mailbox keys
- Key fobs for gates or community amenities
- Garage door openers
If the property has a keypad or another entry method already in place, share those details with us at [email protected] if you have not already done so.
The primary door lock will be replaced with a keypad lock at no cost to you. This is standard for all RPM Blue Sky properties. Any additional exterior doors or the door connecting to the garage will need a Kwikset SmartKey lock or will be replaced at the owner’s expense.
3.2 Utilities
Leave electricity and water in your name until your resident moves in. Here is what to handle before move-in:
- Internet service: Cancel your account and follow the provider’s instructions for equipment return. This applies even if your HOA includes internet as part of its fees. In almost all cases, the equipment (router, modem, or gateway) is still leased from the provider and must be returned directly to them, regardless of how the service is billed.
- Trash service: Cancel unless your HOA includes trash collection or the property has an on-site dumpster.
- Gas service: Can be canceled during the vacancy period since showings do not require it.
Once we have a lease start date, we recommend that you call your utility companies and set them for cancellation as of the business day following the move in.
3.3 Insurance
Contact your homeowner’s insurance carrier and update the policy to reflect the property as a rental. Send a copy of the updated declarations page to [email protected]. Our Insurance Explained resource covers what coverage you should have as a landlord.
Phase 4: Listing
Required Prior to Listing
- Property Information Form is completed
- Flood Disclosure & Lead Disclosure Forms are completed
- HOA Documents have been sent to [email protected]
- Contingency Fund is funded.
- Home meets our rent-ready standards
We do not list rental properties on the MLS. The rental market operates differently than a home sale, and the MLS is not where qualified renters search. We use a direct-to-consumer marketing approach that syndicates your listing to more than 25 sites including Zillow, Trulia, HotPads, and Apartments.com. This gets your home in front of a larger pool of qualified applicants faster and with no co-op commission costs. Read more about why we market this way.
Professional photos are taken for every listing. We coordinate scheduling once the property is rent ready.
We also offer an optional 3D walkthrough and floor plan package. This service has consistently shown to increase listing traffic and helps your property stand out from competing rentals. If this was selected at the time of executing the management agreement and you would like to add it, the cost is $350 and we will coordinate everything. Contact us at 813-625-9595 or [email protected] to add this service.
We will send weekly listing reports so that you can see how the listing is performing. If we are not getting the activity we know is needed that leads to securing a renter, we will reach out with a recommendation. Pricing is set based on current market data for your specific area in Pasco or Hillsborough County. We will contact you if adjustments to pricing or marketing strategy are warranted.
Phase 5: Leasing
We handle all prospect inquiries, showings, and applications. Every applicant goes through our standard screening process, which includes credit, criminal background, income verification, and rental history. Our Application Requirements provide the complete details.
Our days on market for properties in Land O Lakes, Lutz, Wesley Chapel, Trinity, and Zephyrhills tracks closely with current market conditions. Pricing your home correctly from the start is the single biggest factor in reducing vacancy days.
We will inform you once we have a secured a tenant with a signed lease and deposit (or holding deposit) paid.
Learn more: The Leasing Process
Phase 6: Move-In
Our team handles the full move-in process. This includes ensureing that utilities have been activated, renters insurance has been purchased, move-in inspection with photos, key handover and tenant walk-through.
Once your resident moves in, transfer any remaining utilities out of your name if you have not already done so. We will notify you when the move-in is complete.
Phase 7: Ongoing Management
After your first resident moves in, we schedule an Owner Onboarding call. This call covers how to read your monthly owner statement, how owner draws work, what to expect from the maintenance process, and how 1099 tax documents are issued at year end.
Your Owner Portal is your hub year-round. You can log in at any time to review statements, check maintenance tickets, and track your property’s financial performance.
Helpful reading as you get started:
Owner Resources
Everything you need is in one place. Bookmark this page and your Owner Portal.
- Owner Portal Login
- Owner FAQ
- Owners Handbook
- Rent Ready Guide
- Flood Disclosure Requirement
- Why We Don’t Use the MLS
- Insurance Explained
- How-To Video: Funding Your Contingency Reserve
Questions? Call or text us at 813-625-9595 or email [email protected].
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