Resident Resources

Move In Process

Refer to the email you received from [email protected] for specific instructions.

  1. Reply with your agreement to the Conditional Approval and Rental Offer email
  2. Sign Lease & Pay Deposit or use Obligo on the Tenant Portal
  3. Secure Renters Insurance
  4. Setup Utilities.  You can use our Utility Setup Concierge or setup yourself and use our Utility Directory as a reference
  5. Schedule Walkthrough.  We will reach out to schedule.  All move-ins require a walk-through of the home before keys / access is provided.
  6. Pay First Months Rent and other Move-In Costs on the Tenant Portal.
  7. Register for Resident Rewards powered by Pinata.  Be on the lookout for a email invite from Pinata.
  8. Setup automatic payments for your rent.  Never miss a payment and be sure to get the rewards and on-time rent payments to the credit bureaus.
  9. Move In and enjoy your new home.

⚠ Is This an Emergency?

Call us immediately if any of these apply.

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 Is water leaking uncontrollably?

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 Is there a gas leak?

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 Was there a fire?

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 Are you locked out of your home?

A condition that causes injury, threatens your health, or causes serious property damage such as fire, broken gas line/leak, broken water line or flooding, no heat, or a lockout.

24/7 Emergency Hotline

813-625-9595 Option 9

Call Now

Submit a Maintenance Request

For non-emergency issues, submit a request online.

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 A/C or heating not working

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 Appliance not functioning as expected

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 Plumbing issues

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 Hot water heater problems

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 Garage or door issues

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 Electrical issues

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 Pest concerns

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 Window or door not sealing properly

Requests submitted online are logged immediately and assigned to our maintenance team.


Request Repairs Online

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