Resident Resources
Moving In
- Download your RPM Resident app
- Submit your Utilities and Emergency Contact information
- Create or Update your Animal Profile
Moving Out
- Notice to Vacate
- Submit your Final Utility Cancelation information
Current Resident
- Resident Profile
- Submit a Maintenance Request Online
- Create or Update your Animal Profile
Resident Benefits Package
Residents of Real Property Management Blue Sky get the added value and protection of our Resident Benefits Package. Download flier here.
Welcome Gift
Real Property Management Blue Sky’s way of welcoming you to your new home!
Move-In Concierge
Free assistance in connecting utilities such as internet, electricity, water and cable services.
Resident Rewards
Rewards you with gift cards, cash, deals & perks for on-time rent payment
Credit Building
Reporting of on-time rent payments to all three credit bureaus.
Renters Insurance
Liability and contents Insurance is offered through ePremium at a discounted rate during the leasing process.
Air Filter Service
Merv 8 air filters are provided, providing clean air for your family! Save up to $100 per year.
Payment Options
While ACH is the easiest for most, several options are available.
Periodic Property Safety Check
A service for residents of Real Property Management Blue Sky that includes periodic complimentary property inspections and safety checks to ensure there are no outstanding repair or safety concerns.
24/7 Emergency Answering
We are ready to take all maintenance calls, coordinate repairs, and oversee each repair step. All residents have the maintenance phone number to call day or night, even on holidays and weekends for ANY maintenance reason.
Call 813-625-9595 to report an emergency issue.
24/7 Portal
Access documents and pay online. Submit maintenance requests. See payment history.
Keypad Front Door Deadbolt
Keypad door locks make it easy to enter without a key. A key is provided as a backup.
What is included in the Resident Benefits Package may vary.
Maintenance Request
If you’re having non-emergency requests like:
A/C or heater stopped working
The appliance is not working as expected
Plumbing problems
Hot water heater issues
Garage/door issues
Electrical issues
Report Emergency Issue
How do I know if it’s a Maintenance Emergency?
Is water leaking uncontrollably?
Is there a gas leak?
Was there a fire?
Are you locked out of your home?
Maintenance Emergency: A condition that causes injury, threatens your health, or causes serious property damage such as fire, broken gas line/leak, broken water line or flooding, no heat, or a lockout.
Every tenant who signs a lease with us gets their own online account. Your secure account is convenient and easy to access and provides useful features and information to maximize your rental experience.
- Pay rent online
- Request repairs and maintenance
- Apply for a new rental property
- Give notice to vacate
- Access documents, forms, and checklists such as your lease and procedures
- Communicate with the Real Property Management Blue Sky team
New Tenants
To access your account for the first time, click the Tenant Login button above and follow the prompts. Use the email address you provided during the leasing process and the address of the rental property. Your login information will be emailed to you. Contact our office if you need assistance.
The best way to pay your rent is to pay online. Paying rent online saves you the time and hassle of bringing a rent check to the office, assists you in paying on time, and is the most secure, accurate, and efficient payment method.
Simply log in to your tenant account and follow the prompts to make a single payment or set up recurring payments each month to ensure your rent will always be paid on time by the due date!
There are two ways to request maintenance or repairs.
- Log in to your tenant account and complete a Service Request for maintenance or repairs.
- Call our Maintenance Hotline to request maintenance. If it is an emergency, please call us immediately. (Note: If the situation involves a serious water leak, locate the main water valve in your rental home and turn it to the off or closed position.)
Before Requesting Maintenance
For faster resolution, review the following list of suggestions before calling maintenance. You can also find helpful maintenance tips and advice in your tenant account.
| The smoke detector won’t work when tested | Check weekly and replace the battery as needed. Notify maintenance at once if not working. |
| The smoke detector beeps softly on and off | Check and replace the battery as needed. |
| No power to plugs or switches | Check the breaker panel or fuse box. Check and reset. |
| Garbage disposal won’t work | Push reset button on disposal or use allen wrench and turn. |
| No hot water | Check the thermostat on the hot water tank. Is the pilot light lit? |
| Hot water “TOO HOT” | Check thermostat on tank and turn down. |
| Faucet or toilet leaks | Turn off water fixture under sink, toilet at the valve, and notify maintenance. |
| Toilet plugged | Try plunger. If still plugged call maintenance. |
| Sink plugged | Remove hair from the drain |
| Heater not working | Check thermostat. Check button or pilot lights. Furnace covers on correctly? Is the pilot light lit? Did breaker trip? |
| The dishwasher won’t drain | Clean food out of the bottom of the dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build-up. |
| Refrigerator too warm or too cold | Check the thermostat and make sure it is set correctly. Are the front and back grills clean? Check the drains and clean as needed. |
Most of our homes allow 2 or 3 pets/animals including cats, dogs, fish, and birds but also have some restrictions. Homeowner preferences and insurance policies determine the type and number of pets allowed. Summary information is provided below and the full policy is available for review.
All applicant groups are required to complete a pet screening as part of the resident group application even if the applicants do not have an animal/pet. Fees do not apply if you do not have a pet/animal. For most homes, a one-time pet fee and monthly pet rent will apply. See the rental home listing or ask the property manager for details.
Prohibited dog breeds include but are not limited to American Pit Bull Terrier, American Staffordshire Terrier, Bull Mastiff, Chow, Doberman, Pit Bull, Presa Canario, Rottweiler, Wolf, Wolf hybrids, any combination mix of the foregoing breeds, and any other breed or type that Agent deems to have similar characteristics. Prohibited pets/animals include livestock, farm animals, monkeys, malamutes, pot-bellied pigs, snakes, tarantulas, and other poisonous, dangerous, or exotic animals. Agent reserves the right to reject a pet for any reason Agent deems appropriate.
Tenant and Owner Responsibilities
As a resident of a rental home managed by Real Property Management Blue Sky, we want you to treat the home as if it were your own and be respectful of your neighbors. Taking good care of the property also leads to a faster return of your deposit when you move out.
Your lease outlines your full responsibilities; below are some general responsibilities.
- Keep the property clean and orderly, inside and out
- Set up utilities in your name prior to moving in – electricity, water, gas, trash
- Care for landscaping and exterior – lawn, and minor trimming and weeding of shrubs and flowerbeds, sidewalks (e.g., show removal), exterior light bulbs, window cleaning
- Pest control
- Complete minor and seasonal maintenance – changing light bulbs, furnace filters, refrigerator water filters, and batteries in detectors; maintaining water softener and purification systems, keeping vents clean
- Comply with local, state, and Homeowner Association (HOA) property codes, rules, and regulations
Contact our office if you would like a referral for a vendor for the services listed above.
Owner Responsibilities
Real Property Management and/or the owner of the rental home you lease are responsible for:
- Ensuring the rental property is clean, safe, and ready for occupancy
- Re-keying all doors leading to the outside for security
- Complying with state and federal laws pertaining to required detectors in the home
- Providing residents with a copy of applicable HOA rules
Rent Payment
You will receive a login for your own online account, where you can pay the rent each month. We encourage you to set up automatic, recurring payments to ensure on-time payment and peace of mind.
Maintenance Request
We want to ensure every rental property stays in great shape, and we encourage you to request maintenance when appropriate to possibly prevent larger issues or costly repairs. When maintenance or repair is needed, log in to your online account or call our maintenance hotline.
Moving Out
Moving out can be busy and stressful. Real Property Management Blue Sky provides checklists and guides to help make your transition smoother, faster, and more organized.
You must give proper notice prior to vacating the property, as outlined in your lease. RPM Blue Sky will conduct a final move-out inspection only after all of your personal property has been removed and the property is fully cleaned. We consider you still living at the property until you return the keys (and garage door remote if applicable) to our office. You will not be allowed to re-enter the home after all keys have been turned into the office.
To assist us in making refunds to you promptly, we ask that you review the security deposit section of the Residential Lease Agreement that you signed when you moved in. This will clarify the refund procedure and explain any additional charges which you may incur.
We highly recommend that tenants request a pre-moveout evaluation 60 days prior to moving out. We will walk through the property together and agree on any necessary repairs. This allows time for repairs to be made and maximizes the opportunity for the entire security deposit to be returned to the tenant. The better the condition of the property when you leave, the faster the deposit can be returned to you, to the forwarding address you provide. If you vacate the property prior to the end of the lease term, you will still be responsible for paying the rent for the remainder of the lease however, we will do our best to try and lease the property.
Long-Term Relationship
Our goal is to maintain positive relationships with both our property owners and tenants, and ensure you are satisfied. If you are pleased with our service, we hope you consider our services again in the future. In addition, we encourage you to email us and offer to post a positive review or provide a testimonial for future marketing use.
Likewise, when you decide to move, buy a home or car, or get a new job, Real Property Management Blue Sky will support you by offering a payment history and providing you a letter of recommendation provided you have paid your rent on time and have taken care of the property.
